Support and Services

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Hexagon Software Maintenance Agreement (SMA)

The financial cost of unplanned downtime can be expensive and lead to additional costs to your business. We understand it's essential to maximize productivity, which is why we offer Hexagon SMA, specifically designed with your success in mind.

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Hexagon Customer Portal

In case you can’t find the information you’re looking for in the Knowledge Base, you can submit a Support Request to the Hexagon Support Team.

Customer Portal Help

Hexagon Customer Portal - Help

For customers who need help generating a login to the Hexagon Customer Portal or generating a new support call

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View our Tutorials on Getting Started, Display tutorials, Measuring tutorials, Analysis tutorials and Collaboration / Export Tutorials

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Training Guide

Click here to access the page to download the latest WORKXPLORE Training Guide and brochure

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Latest Release Information

Get all the information about the WORKXPLORE latest release here.

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Release History

Please select here to view the release history of WORKXPLORE.

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System Requirements

Please select here to find out the minimum and recommended hardware specifications for running WORKXPLORE.

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Knowledge Base / FAQ

Search the Knowledge Base for articles, resolved customer issues and user techniques relating to all aspects of WORKXPLORE.